SCADA Water Management Systems Kenya | Maji Hill – Nationwide

SCADA Water
Management
Systems Kenya

Maji Hill designs, supplies, installs, and commissions SCADA water management systems across Kenya — giving water utilities, county governments, large estates, and industrial facilities real-time supervisory control of their entire water supply network from a single control point. Remote pump control, pressure and flow telemetry, reservoir level monitoring, alarm management, and full historian data logging. Designed for Kenya’s infrastructure. Built to run unattended.

Full SCADA
Design to Commission
All Kenya
Nationwide Deployment
4.9★
Client Rating
24/7
Remote Monitoring
Full System Design to Commissioning PLC, RTU, HMI, and Telemetry GSM, Radio, and Fibre Comms Operator Training Included Maintenance Contracts Available
The Case for SCADA

WHY WATER SCADA IS ESSENTIAL FOR KENYA’S WATER INFRASTRUCTURE

Kenya’s water utilities and large water systems operate across geographically dispersed networks — pump stations, boreholes, reservoirs, and treatment works separated by kilometres of pipeline, often in areas with poor road access and unreliable power. Managing these systems through manual site visits, radio calls, and paper logs is slow, expensive, unreliable, and leaves faults undetected for hours or days. SCADA replaces this with continuous, automated, documented oversight of the entire network from a single control point.

🖥️

Complete Network Visibility in Real Time

Every pump, valve, reservoir, and meter in the network — visible on a single graphical display, updated every few seconds. Operators see the current status of the entire supply chain at a glance: what is running, what has tripped, what level each reservoir is at, and where the flow and pressure are outside normal range. No phone calls to site. No guessing.

🚨

Automatic Alarms — Faults Found in Seconds

SCADA continuously monitors every parameter against configured limits. When a pump trips, a reservoir drops below minimum level, pressure exceeds a maximum, or flow drops to zero unexpectedly, an alarm is generated immediately — displayed on screen, logged in the historian, and sent by SMS or email to nominated contacts. Faults that previously went undetected for hours are now known within seconds of occurrence.

🕹️

Remote Control — No Site Visit Required

Start and stop pumps, open and close valves, change setpoints and schedules — all from the SCADA workstation or, for authorised operators, from a secure web interface on any device. Emergency valve closures, pump isolations, and chlorination adjustments happen immediately from the control room, without waiting for a technician to travel to the remote site.

📊

Historian — Documented Operating Record

Every data point is stored in the SCADA historian database — creating a continuous time-stamped record of all measurements, commands, and alarm events. This data supports WRMA abstraction reporting, NEMA compliance documentation, energy efficiency analysis, infrastructure planning, performance benchmarking, and dispute resolution. It is also the essential evidence base for maintenance scheduling and capital investment justification.

Reduces Operational Cost Significantly

Manual monitoring of a distributed water network requires field technicians driving between sites daily — fuel, vehicle, and staff costs that accumulate significantly. SCADA replaces the majority of routine site visits with remote monitoring, directing site attendance only when a confirmed fault requires physical intervention. Most utilities implementing SCADA report operational cost reductions of 30–50% within the first year.

🌍

Designed for Kenya’s Infrastructure

Maji Hill SCADA systems are specified for Kenya’s real operating environment — unreliable mains power (with battery and solar backup), variable GSM signal strength, temperature extremes, dust, humidity, and the maintenance skill levels typical of Kenyan water utility operations. We do not deliver systems designed for European grid power and fibre internet and expect them to run reliably in Turkana or Tana River counties.

SCADA Applications

WATER SCADA SYSTEM APPLICATIONS ACROSS KENYA

Select your application for a full breakdown of the SCADA system Maji Hill designs and delivers — and what monitoring, control, and data functions are included.

Water Utility SCADA Functions

  • Supervisory control of all pump stations
  • Real-time reservoir level monitoring network-wide
  • Flow metering and zone demand telemetry
  • Pressure monitoring across distribution zones
  • Chlorination control and dosing monitoring
  • Borehole yield and pump status monitoring
  • Non-revenue water zone analysis
  • Full historian for WRMA and NEMA reporting

Utility SCADA Deliverables

  • Central SCADA master station and control room
  • Remote outstations at all pump and borehole sites
  • GSM or radio telemetry network design
  • PLC programming to IEC 61131-3 standard
  • Graphical HMI mimic screens — full network
  • Alarm management system with escalation
  • Historian with WRMA-compatible data export
  • Operator training and full as-built documentation

Pump Station SCADA Functions

  • Remote start/stop and duty/standby pump control
  • Motor current, voltage, and power monitoring
  • Pump flow rate and total volume measurement
  • Suction and discharge pressure monitoring
  • Wet well or sump level monitoring
  • Variable speed drive (VSD) control and feedback
  • Fault and trip alarm with auto-changeover
  • Generator status and fuel level monitoring

Pump Station Deliverables

  • PLC-based control panel design and supply
  • Instrumentation selection and installation
  • GSM RTU for remote data and control
  • HMI touchscreen at the pump station
  • Remote control from SCADA master or web interface
  • Duty/standby auto-changeover logic
  • Energy consumption monitoring
  • Maintenance hour counter and service alerts

Estate Water SCADA Functions

  • Borehole pump remote monitoring and control
  • Rooftop and underground tank level monitoring
  • Booster pump pressure management
  • Zone sub-metering for tenant billing data
  • Irrigation system scheduling and flow monitoring
  • Water quality sensor integration (pH, turbidity)
  • Automated tank fill control — no overflow
  • SMS and email alarms for estate managers

Estate SCADA Deliverables

  • Compact PLC or RTU at each monitoring point
  • Web-based HMI dashboard for estate managers
  • Mobile-responsive operator interface
  • Multi-user access with role-based permissions
  • Automated reporting for NEMA water management
  • Integration with IoT smart meters
  • Remote commissioning and support capability
  • Annual maintenance contract available

Industrial Water SCADA Functions

  • Process water flow monitoring by production line
  • Cooling tower make-up water and blowdown control
  • Boiler feed water quality and flow monitoring
  • Effluent flow and quality monitoring for NEMA
  • Water balance — supply vs effluent
  • Reverse osmosis and treatment plant control
  • Chemical dosing system integration
  • SCADA / PLC integration with existing plant DCS

Industrial SCADA Deliverables

  • Site-specific PLC programme design and coding
  • Integration with existing plant SCADA or DCS
  • Process water KPI dashboard for management
  • NEMA water use licence compliance reporting
  • ISO 14001 water data export
  • Historian with process-normalised water metrics
  • Functional Design Specification documentation
  • Factory Acceptance Test and Site Acceptance Test
System Components

SCADA WATER MANAGEMENT SYSTEM COMPONENTS WE DESIGN AND SUPPLY

Maji Hill supplies the complete hardware and software stack for water SCADA systems — from field sensors and PLCs to communications infrastructure, HMI software, and historian databases. Every component is selected for reliability in Kenya’s operating environment.

PLCs and RTUs — Programmable Logic Controllers and Remote Terminal Units

PLCs are the local intelligence at each pump station, borehole, or treatment works — executing control logic, reading sensors, driving outputs, and communicating with the SCADA master station. RTUs (Remote Terminal Units) are communications-focused outstations designed for remote telemetry applications where local control logic requirements are simpler. Maji Hill programmes PLCs using IEC 61131-3 standard languages (Ladder Diagram, Function Block, and Structured Text) and selects proven hardware — Siemens, Allen-Bradley, Schneider, and Unitronics platforms — based on the project requirements and the client’s preferred platform for long-term maintenance.

Siemens S7 Allen-Bradley Schneider M340 Unitronics IEC 61131-3 Programming RTU Outstations
Core Control
Proven Platforms

HMI Software and Operator Workstations

The HMI (Human-Machine Interface) is the graphical display through which operators monitor the network and issue control commands. Maji Hill develops HMI applications using SCADA software platforms — including Wonderware (AVEVA), Ignition (Inductive Automation), and WinCC — with custom graphical screens representing the actual network topology, real-time data displays, trend charts, alarm lists, and historian query tools. For water utilities and larger systems we develop a full set of HMI screens covering network overview, individual site detail, alarm management, and reporting. For smaller systems and estate applications, web-based HMI platforms provide browser-accessible dashboards without dedicated workstation hardware.

AVEVA / Wonderware Ignition SCADA WinCC Web HMI Network Topology Screens Trend and Reporting
Custom Screens
Browser Access

Telemetry and Communications Infrastructure

Telemetry is the communications link between the remote outstations and the SCADA master station — the critical infrastructure that determines whether data arrives reliably and control commands are executed. Maji Hill designs telemetry networks using the technology appropriate to each site and project: GSM/GPRS cellular modems (Safaricom / Airtel) for remote boreholes and pump stations with mobile coverage; licensed VHF/UHF radio for networks where line-of-sight exists between sites and cellular coverage is unreliable; fibre optic cable for high-bandwidth, high-reliability connections between sites in the same town; and VSAT satellite for the most remote locations. We carry out site surveys to confirm signal strength and line-of-sight before specifying the communications technology for each outstation.

GSM / GPRS Modems Licensed VHF/UHF Radio Fibre Optic VSAT Satellite Modbus TCP / DNP3 4G LTE
All Comms Types
Kenya Networks

Field Instrumentation — Flow, Pressure, Level, and Quality

The accuracy of a SCADA system is entirely dependent on the quality and correct installation of its field instruments. Maji Hill specifies, supplies, and installs the full instrumentation suite for water SCADA systems: electromagnetic flow meters for accurate volumetric measurement; ultrasonic clamp-on meters for retrofit applications without pipe cutting; pressure transmitters at pump stations and distribution network monitoring points; ultrasonic level transmitters for reservoir and tank level measurement; submersible pressure transducers for borehole water level measurement; water quality sensors for pH, turbidity, and chlorine residual monitoring; and motor current transducers for pump performance monitoring.

Electromagnetic Flow Meters Pressure Transmitters Ultrasonic Level Submersible Transducers Water Quality Sensors Current Transducers
Full Instrument
Correct Install

Power and Backup Systems for Remote Sites

Remote pump stations and boreholes in Kenya often have unreliable mains power — or no grid connection at all. Maji Hill designs power supply systems for SCADA outstations that operate reliably regardless of mains availability: solar panels with battery backup provide indefinite off-grid operation for telemetry-only outstations; UPS systems maintain SCADA operation during short mains outages at sites with grid power; and generator interface modules allow the SCADA to monitor and optionally start standby generators automatically when mains power fails. All remote SCADA panels include surge protection for mains power, communications lines, and instrument inputs — essential in Kenya’s lightning-prone environment.

Solar + Battery UPS Backup Generator Interface Surge Protection Off-Grid Operation Lightning Protection
Off-Grid Ready
Kenya Built
System Architecture

TYPICAL WATER SCADA SYSTEM ARCHITECTURE FOR KENYA

A well-designed water SCADA system has a clear three-layer architecture — supervisor layer, communications layer, and field layer. Every Maji Hill system is built to this structure with redundancy and maintainability designed in from the start.

Maji Hill Water SCADA — Three-Layer System Architecture
Industry Standard
Layer 1 — Supervisor / Control Room
SCADA Server
HMI Workstation(s)
Historian Database
Alarm Management
Communications Front-End
Web HMI Server
Reporting Engine
Backup UPS
↕ ↕ ↕
Layer 2 — Communications / Telemetry Network
GSM / 4G LTE Modems
Licensed VHF/UHF Radio
Fibre Optic Links
VSAT Satellite
Modbus TCP / DNP3
OPC-UA Data Exchange
Network Switches
Firewall / VPN
↕ ↕ ↕
Layer 3 — Field Devices / Remote Outstations
PLCs at Pump Stations
RTU Outstations
Local HMI Touchscreens
Motor Control Centres
VSD Drives
Actuated Valves
Solar / Battery Power
Enclosures / Panels
↕ ↕ ↕
Field Instruments / Sensors
Flow Meters (EM / Ultrasonic)
Pressure Transmitters
Level Transmitters
Borehole Level Sensors
Water Quality Sensors
Current Transducers
Generator Status I/O
Float Switches
Is SCADA Right for You?

8 SIGNS YOUR WATER SYSTEM NEEDS SCADA IN KENYA

These indicators — common across Kenyan water utilities, county water systems, and large private water networks — signal that a SCADA investment will deliver rapid and significant operational return.

1

Field Staff Driving to Sites Daily Just to Check Status

If your operations team makes daily or multi-daily site visits to manually check pump status, reservoir levels, and meter readings — and these visits exist solely to gather information that a SCADA system would deliver automatically — the operational cost of those visits almost certainly justifies a SCADA investment within 12 to 24 months.

2

Pump Failures Going Undetected for Hours or Days

A pump that trips at 2 AM and is not discovered until the morning site visit has been failing to supply water for 6 to 8 hours — potentially draining reservoirs, causing pressure failures, and disrupting supply for customers who pay for a service. SCADA detects the trip within seconds and sends an alarm immediately.

3

No Data to Support WRMA Abstraction Reporting

WRMA requires licensed water abstractors to report on abstraction volumes, pump operating hours, and water levels. Without automated data logging, this data is reconstructed from manual logs — which are typically incomplete, inconsistently maintained, and not auditable. SCADA historian data provides the accurate, timestamped, auditable record WRMA requires.

4

Network Operates in Multiple Locations Across a Wide Area

Any water system with infrastructure distributed across multiple sites — more than two or three pump stations, boreholes, or reservoirs that are more than a short walk apart — benefits from SCADA. The wider and more dispersed the network, the greater the operational and cost benefit of centralised remote monitoring and control.

5

High Non-Revenue Water with No System to Find the Cause

Non-revenue water (NRW) — the difference between what is produced and what is billed — is one of the key operational metrics for any water utility. SCADA provides the flow data at multiple points in the network needed to calculate zone-level NRW and identify where losses are occurring, enabling targeted leak investigation and reduction programmes.

6

Operators Cannot Respond to After-Hours Faults Without Site Visit

A water system that requires a physical site visit to diagnose and respond to any after-hours fault — because no remote visibility or control exists — is operating with a significant service vulnerability. SCADA allows operators to diagnose most faults remotely and take immediate corrective action without leaving the control room, reserving site visits for confirmed physical interventions.

7

Manual Pump Scheduling Causing Energy Waste

Pumps operating on fixed time schedules — rather than responding to actual demand and reservoir levels — frequently over-pump when demand is low, wasting energy, and under-pump when demand is high, causing pressure failures. SCADA enables demand-responsive pump scheduling that minimises energy cost while maintaining the required supply pressure and reservoir levels.

8

No Historical Data for Infrastructure Planning or Donor Reporting

Capital investment decisions, donor project reports, county water master plan updates, and tariff review submissions all require documented evidence of actual system performance over time. Without a historian, this evidence does not exist. SCADA creates it automatically and continuously from the moment of commissioning.

Project Delivery

HOW MAJI HILL DELIVERS A WATER SCADA SYSTEM IN KENYA

From requirements definition to a fully commissioned system with trained operators and complete documentation — a structured six-phase project delivery process.

1

Requirements and System Design

We conduct a detailed site survey of all locations to be monitored and controlled — confirming existing instrumentation, power availability, communications signal strength, and access. A Functional Design Specification (FDS) is produced defining every control function, alarm, data point, and screen — agreed with the client before any hardware is ordered.
FDS First
2

Hardware Supply and Panel Build

Control panels, PLC outstations, RTU enclosures, and field instrumentation are supplied and assembled. PLC programmes are written and tested off-site. HMI screens are developed and peer-reviewed. Communications equipment is configured. All hardware is factory-tested before shipment to site.
Factory Tested
3

Factory Acceptance Test (FAT)

Before any hardware leaves the workshop, a Factory Acceptance Test is conducted with the client present — verifying every control function, alarm, and data point against the FDS. Issues are resolved in the controlled workshop environment rather than in the field. FAT sign-off is the gate between supply and installation.
Client Witness
4

Site Installation and Commissioning

Panels and outstations are installed, instruments connected, and communications links established site by site. SCADA master station is installed in the control room. All data points are verified live against actual site values. Control functions are tested with the plant in a safe state before handover to operations.
Live Verified
5

Site Acceptance Test (SAT)

A formal Site Acceptance Test is conducted against the FDS with the client’s operations team present. Every alarm, control function, HMI screen, and historian data point is verified in the live installed state. The SAT sign-off confirms the system is fit for purpose and initiates the warranty period.
Formal Sign-Off
6

Operator Training and Documentation Handover

A structured training programme is delivered to nominated operators and supervisors — covering system operation, alarm response, basic fault diagnosis, data export, and reporting. Complete as-built documentation — system architecture, PLC listings, HMI screen records, instrument data sheets, and communications configuration — is issued on handover.
Full Docs
📋
FDS Before Hardware
Functional Design Specification agreed before any procurement
FAT and SAT
Factory and Site Acceptance Tests — client witnesses both
🎓
Operator Training
Structured training for all nominated system operators
📁
Complete Documentation
Full as-built docs and PLC listings at project handover
Connectivity Guide

SCADA WATER TELEMETRY CONNECTIVITY OPTIONS FOR KENYA

The right communications technology for each outstation depends on location, available infrastructure, data volume requirements, and budget. Maji Hill specifies the best option — or combination — for every project.

Technology Best For Kenya Coverage Data Speed Monthly Cost
GSM / 4G LTE Urban and peri-urban sites, most rural areas ~90% of Kenya via Safaricom/Airtel Good — 1–100 Mbps Low — SIM data plan
Licensed VHF/UHF Radio Utility networks with line-of-sight, no cellular Anywhere with LoS and licence Moderate — 9.6–115 kbps Low after licence fee
Fibre Optic High-reliability urban and campus links Urban and main towns Excellent — 1+ Gbps Medium — ISP fibre
VSAT Satellite Very remote sites with no other option Entire Kenya — any location Moderate — Mbps range Higher — satellite plan
LoRaWAN Low-data sensor telemetry, large area coverage Up to 15 km from gateway Low — sensor data only Very low — gateway only
GSM + Radio Hybrid Large networks — GSM where available, radio for gaps Best combined coverage Good overall Low — mixed
Self-Assessment

WHAT SCADA WATER MANAGEMENT SOLUTION DO YOU NEED?

Answer four questions for a personalised SCADA system recommendation tailored to your organisation type, network scale, and primary objective.

What type of organisation are you?

Organisation type determines system scale, compliance requirements, and the right platform.
Water Utility or County Government
WSP, CWSC, or county water department
Large Estate or Property Developer
Gated estate, hotel, or mixed-use development
Industrial or Agricultural Facility
Factory, agro-processing, or irrigation scheme
NGO or Development Partner
Rural water scheme or WASH programme
Step 1 of 4

How many remote sites or outstations do you need to monitor?

Site count is the key driver of system complexity, communications design, and project timeline.
1 to 5 Sites
Small system — single pump station or borehole field
6 to 20 Sites
Medium network — town water supply or estate
21 to 50 Sites
Large utility — district or county water network
Over 50 Sites
Major utility — full county or regional system
Step 2 of 4

What is your primary objective for implementing SCADA?

The primary objective shapes which system features and data functions are most critical.
Reduce Operational Cost
Replace manual site visits with remote monitoring
Reduce Non-Revenue Water
Find leaks and losses with flow data
Compliance and Reporting
WRMA, NEMA, donor, or ESG data requirement
Improve Service Reliability
Faster fault detection and response
Step 3 of 4

What connectivity is available at your remote sites?

Communications technology at each site determines the telemetry architecture for your SCADA system.
Good GSM Signal at Most Sites
Safaricom or Airtel 3G/4G available
Mixed — Some Have Signal, Some Don’t
Will need radio or hybrid approach for some sites
No Reliable Mobile Signal
Remote — radio or satellite required
Not Sure — Site Survey Needed
Haven’t assessed connectivity at all sites
Step 4 of 4
RECOMMENDATION READY

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Request a SCADA Design
Service Coverage

SCADA WATER MANAGEMENT SYSTEM DEPLOYMENT ACROSS KENYA

Maji Hill’s SCADA engineering team designs and deploys water management systems across all 47 counties of Kenya. Type your county or town below to confirm we serve your area.

Nairobi
Mombasa
Kisumu
Nakuru
Eldoret
Thika
Nyeri
Meru
Nanyuki
Naivasha
Machakos
Kitui
Malindi
Kilifi
Lamu
Garissa
Isiolo
Embu
Muranga
Kiambu
Turkana
Wajir
Mandera
Marsabit
Samburu
Laikipia
Baringo
West Pokot
Trans Nzoia
Uasin Gishu
Nandi
Kericho
Bomet
Kakamega
Vihiga
Bungoma
Busia
Siaya
Homa Bay
Migori
Kisii
Nyamira
Kajiado
Makueni
Kwale
Tana River
Taita Taveta
Client Feedback

WHAT CLIENTS ACROSS KENYA SAY ABOUT MAJI HILL SCADA SYSTEMS

Feedback from water utility engineers, county water directors, and facilities managers whose SCADA systems Maji Hill has designed, installed, and commissioned across Kenya.

★★★★★

“Maji Hill designed and commissioned a SCADA system covering 18 pump stations and 6 reservoirs across our county water network. Before SCADA, our operators were making 30+ site visits per week to manually read meters and check pump status. Now we see everything from the control room in real time. In the first three months we detected and responded to six pump faults and two pressure zone breaks that would previously have gone unnoticed for hours. The operational saving is significant.”

County Water Director, Nakuru County
★★★★★

“We have a 300-acre estate in Laikipia with a borehole, two booster stations, and six reservoirs serving residential, commercial, and livestock operations. Maji Hill installed a SCADA system covering the entire water network — we can now see every tank level, every pump status, and our daily water consumption from a single dashboard on any device. The automated fill control has eliminated overflows completely. The system paid for itself in water savings within 18 months.”

Estate Director, Laikipia County
★★★★★

“Our water treatment plant and distribution network had no telemetry or historian data — which was becoming a serious problem for our WRMA reporting and our NRW reduction programme. Maji Hill installed SCADA across the treatment works and all 12 district metering points. We now have complete WRMA-compatible abstraction data and can see exactly where our NRW is occurring zone by zone. The Functional Design Specification they produced before installation was thorough and the FAT and SAT process gave us confidence the system would work as designed.”

Technical Director, County Water Company, Nyeri

GET A WATER SCADA SYSTEM DESIGNED FOR YOUR NETWORK — ANYWHERE IN KENYA

From a single pump station outstation to a full county water network with 50+ remote sites — Maji Hill delivers complete SCADA solutions built for Kenya’s infrastructure, from Functional Design Specification through to operator training and long-term maintenance support.

Request a Design

REQUEST A WATER SCADA SYSTEM DESIGN AND PROPOSAL

Tell us about your network and requirements. Our SCADA engineering team reviews every enquiry and responds with a scoped proposal within two working days.

Got Questions?

SCADA WATER MANAGEMENT SYSTEMS KENYA — FREQUENTLY ASKED QUESTIONS

Honest answers to what water utility engineers, county water directors, and facilities managers ask before commissioning a water SCADA system.

SCADA stands for Supervisory Control and Data Acquisition. A water SCADA system connects all components of a water supply network — pump stations, boreholes, reservoirs, treatment works, flow meters, and pressure sensors — through a communications network to a central control system. Operators monitor the entire network in real time on graphical displays, control pumps and valves remotely, receive automatic alarms when any parameter exceeds its limit, and access a full historical database of all operating data and events. For water utilities, SCADA replaces manual site visits and paper logs with continuous, automated, documented oversight of the entire supply chain — reducing operational cost, improving fault response times, and providing the data needed for WRMA compliance reporting and infrastructure planning.

Water SCADA systems in Kenya use several communications technologies depending on location and infrastructure. GSM/GPRS and 4G LTE cellular modems using Safaricom or Airtel SIM cards are the most common for remote pump stations and boreholes — they transmit data over the mobile network and work wherever there is mobile signal. Licensed VHF or UHF radio telemetry is used where cellular coverage is inadequate and line-of-sight exists between sites. Fibre optic cable provides high-bandwidth, high-reliability connections for sites in the same town. VSAT satellite is available for the most remote locations with no other option. LoRaWAN covers large areas with low-data sensor readings at very low power consumption. Most systems use a combination — GSM for most sites and radio or satellite for the exceptions.

Yes. Maji Hill SCADA systems integrate with existing pumps, motors, valves, flow meters, and instruments regardless of age or brand, using industry-standard protocols including Modbus RTU, Modbus TCP, DNP3, PROFIBUS, and 4–20 mA analogue signals. Where existing equipment has no digital communications capability, we install PLCs and RTUs that interface through hard-wired I/O connections and communicate the data to the SCADA master. We carry out a full instrumentation and control equipment survey at each site before design to confirm exactly what integration is required and identify any equipment that needs upgrading to support SCADA communication. Existing infrastructure is reused wherever practical to reduce project cost.

Timeline depends on scope and complexity. A small system covering a single pump station or borehole field with up to 10 monitoring points can typically be designed, supplied, installed, and commissioned within 8 to 12 weeks from contract award. A medium-sized county water utility system covering 10 to 25 remote sites typically takes 4 to 6 months. A large system covering 50 or more sites, a central control room build, and integration with existing infrastructure typically takes 6 to 12 months. The design phase — Functional Design Specification, system architecture, communications planning, PLC programming specification, and HMI screen design — is the most critical and takes 4 to 8 weeks for most projects. Maji Hill provides a detailed project schedule with milestones as part of every proposal.

Yes. Every SCADA system Maji Hill commissions includes a structured operator training programme delivered to all nominated operators and supervisors — covering system navigation, alarm acknowledgement and response procedures, remote pump control, data export and reporting, and basic fault diagnosis. Training is delivered at the installed system after commissioning so operators learn on their actual system. Complete as-built documentation — system architecture drawings, PLC programme listings with comments, HMI screen documentation, communications configuration records, and instrument data sheets — is issued at handover. Ongoing maintenance contracts are available covering annual site inspections, calibration verification, communications testing, PLC programme backup, battery replacement, and remote technical support and remote diagnostic assistance.